FAQ

GARMET CARE

Our garments should be washed in cold water and tumbled dry on low heat.

SIZING

Our garmets generally run on the looser size, so size down if you want them snug. 

SOCIAL RESPONSIBILITY click here for more!

We pride ourselves on allowing no waste to happen in the making of our products. All of our raw goods are produced from American-based, sweatshop-free companies, whose guidelines and principles are in line with the Fair Labor Association (FLA) Workplace Code of Conduct and are Worldwide Responsible Apparel Production (WRAP) certified. 

COUPON CODES

Coupons only work on full price items. Not last chance sale.

EXCHANGES

All orders are final sale at this time. 

CANCEL ORDER

Want to cancel an order? All cancellations must be done within 12 hours of the order being placed, for a refund. 

SHIPPING

We ship orders on Mondays- Fridays, during office hours only. We aim to send out orders as quick as possible. Please keep in mind everything is MADE TO ORDER.  Your order usually will take 5-7 business days (M-F) for processing until it leaves our HQ. 

December: Last day for guaranteed holiday US delivery is Thursday Dec 14th @ 11 am PST.

New Years Day + Eve USPS is not delivering . Please keep in mind! 

Once we ship your order out, it’ll get there in about this long:

US: We ship for $4 via the United States Postal Service and your package should arrive in 2-5 business days once shipped. Yaaay! Free Shipping on orders over $50.

Duties: Some countries may at random charge import duties or other random fees. Sorry, we have no control over this and it’s your responsibility to pay for any fees. 

Confirmation: As soon as your order ships, you’ll get an email confirmation. Make sure you check your friend/foe filters on your email so orders@not-another-label.com doesn’t end up in the land of spam.